Community Outreach Coordinator

Full-Time | Hybrid | Baltimore, MD
Salary: $45,000 annually + comprehensive benefits

About North Avenue Task Force (NATF)

The North Avenue Task Force (NATF) is a nonprofit organization dedicated to improving safety, environmental health, economic opportunity, and civic engagement along the North Avenue corridor and surrounding Baltimore neighborhoods. Through community-centered programs, partnerships, and advocacy, NATF works to promote long-term stability, sustainability, and quality of life for residents and stakeholders.

Position Overview

The Community Outreach Coordinator serves as a primary ambassador of the North Avenue Task Force, representing the organization within the community and building strong, trust-based relationships with residents, partners, and local leaders. Reporting to the Program Manager, this role plays a critical part in advancing NATF’s mission by promoting programs, coordinating outreach efforts, supporting community engagement initiatives, and increasing organizational visibility throughout Baltimore City.

This position is ideal for a community-focused professional who enjoys relationship-building, public engagement, and being actively present in neighborhood spaces.

Key Responsibilities

Community Engagement & Relationship Building

• Serve as a primary point of contact for community members seeking information about NATF programs and services.
• Attend and represent NATF at community meetings, neighborhood gatherings, and public forums, including occasional evenings and weekends.
• Foster meaningful dialogue, encourage participation, and support community-led initiatives.
• Coordinate meetings and communications related to neighborhood and community improvement efforts.
  

Outreach & Brand Awareness

• Promote NATF programs, services, and initiatives to residents, community organizations, and Baltimore City stakeholders.
• Identify and attend events, seminars, and conferences to increase brand visibility and strengthen partnerships.
• Collaborate with the marketing team to support local outreach strategies and share positive community activity across NATF’s social media platforms.
  

Events & Volunteer Engagement

• Plan, coordinate, and host community engagement and outreach events.
• Support event logistics, including setup and breakdown of materials, tables, and outreach stations.
• Assist with volunteer recruitment and engagement efforts to support NATF programming.
• Distribute outreach and promotional materials such as flyers, invitations, and informational resources at targeted locations.
  

Issue Tracking & Community Support

• Assist in addressing and escalating complex neighborhood or community concerns in a timely and professional manner.
• Report on emerging community issues, trends, and engagement outcomes to leadership.
• Maintain accurate records of outreach activities and participation.
  

Additional Duties

• Perform related duties as assigned in support of NATF’s mission and programs.
  

Qualifications

Education & Experience

• Associate degree in Communications, Public Policy, Political Science, Urban Studies, or a related field with one (1) to two (2) years of relevant experience in community outreach, customer service, client relations, or marketing; or
• High School Diploma or GED with two (2) to four (4) years of relevant experience in community outreach, customer service, client relations, or marketing.
  

Knowledge, Skills & Abilities

• Strong verbal and written communication skills with comfort in public speaking and presentations.
• Experience planning and supporting community events.
• Ability to build and maintain effective working relationships with residents, elected officials, community partners, and colleagues.
• Commitment to public service and community empowerment.
• Ability to organize and engage neighborhoods around shared goals.
• Experience preparing basic reports and documenting outreach activities.
• Familiarity with Baltimore City neighborhoods is strongly preferred.
  

Work Environment & Schedule

• Full-time position with a hybrid work model (community-based, onsite, and remote work).
• Regular attendance at in-person meetings and community events, including some evenings and weekends.
• Local travel within Baltimore City required.
• Ability to lift and transport outreach materials (up to 25 pounds).
  

Compensation & Benefits

• $45,000 annual base salary
  
• Comprehensive benefits package, including:
  
  • Paid holidays
  • Flexible work schedule
  • Personal time off program
  • Hybrid work option
  • Employee benefits program
    

Additional Information

This is a grant-funded position. Employment is contingent upon successful completion of a drug screening and background investigation, including criminal, education, and fingerprint checks.